Become a member of the DirectSmile Support team in Berlin


if you are interested to work at DirectSmile and you love to solve IT related problems why not join the DirectSmile Support team? Yep, DirectSmile is hiring, and that is the profile:


Technical support professional (f/m)


Skill and Knowledge Qualifications

  • You have strong problem-solving skills
  • Adequate education or commensurate work experience in information systems
  • Good knowledge of Windows Server operating systems
  • Good knowledge in network infrastructure
  • Knowledge in Microsoft Powershell
  • Knowledge in HTML and Javascript
  • Strong communications skill, patience and listening skills
  • Ability to speak and write accurately in German
  • Ability to speak and write accurately in English

Duties and Tasks/Essential Functions

  • Gather customer’s information and determine the issue by evaluating and analyzing the symptoms
  • Deliver service and support to our customers
  • Stay current with our software products, changes and updates

We offer

  • Sophisticated and varying tasks
  • A challenging and autonomous work environment
  • Very good work equipment

So, If you are interested please contact